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Contact Us

Please fill out the section below. One of our customer support specialists will be in contact with you shortly to discuss your organization-specific needs. We look forward to working with you!

Cedar Rapids, IA

1201 Edgewood Rd SW
Cedar Rapids IA 52404

Hours
Monday–Friday
8am – 5pm

Phone – 24 Hours
(888) 519-6283

Nashville, TN

810 Dominican Dr #227
Nashville TN 37218

Hours
Monday–Friday
8am – 5pm

Phone – 24 Hours
(888) 519-6283

Frequently Asked Questions

FCRA compliance for consumer reporting agencies (CRAs) involves adhering to the regulations set forth in the Fair Credit Reporting Act (FCRA) when collecting, maintaining, and providing consumer information to creditors, employers, landlords, and other entities.

As a client of C4 Operations we set forth requirements of our clients to enable C4 Operations to maintain compliance with the FCRA.

Examples of FCRA requirements may be but not limited to:

  • FCRA Compliant Consent Form
  • Pre Adverse and Adverse Action Letters
  • Consumers Rights
  • Permissible Purpose

Commonly requested searches are but not limited to:

  • Employment Verification
  • Federal Criminal Court Nationwide Search
  • National Criminal Database Alias Search
  • Nationwide Sex Offender Registry
  • County Criminal Court Search
  • State Criminal Court Search
  • Department of Human Services (DHS)
  • D.O.J.
  • D.O.C.
  • National Fugitive List
  • Terrorist Watch List
  • Immigrations Most Wanted List
  • Social Security Information
  • Address History
  • Foreign Nationals/Office of Foreign Asset Control (OFAC)
  • Government Watch
  • Office of the Inspector General (OIG)
  • Federal No Fly List
  • America’s Most Wanted Fugitive List
  • Federal Deposit Insurance Corporation Watch List
  • Federal Reserve Bank Watch List
  • System of Award Management – Excluded Parties List
  • U.S. Department of the Treasury – Primary Money Laundering Concerns List

According to the FCRA (Fair Credit Reporting Act) and the EEOC (Equal Employment Opportunity Commission), if an employer decides to take adverse action (for example, not hiring an applicant or firing an employee) based on information in a consumer report, they must first provide the applicant or employee:

  • a notice that includes a copy of the consumer report relied on to make their decision and
  • a copy of “A Summary of Your Rights” under the FCRA.

C4 Operations Background Check Services clients can access this Pre-Adverse Action Letter in our system of which includes the above notices to provide to your applicant or employee.

As always, check with your own legal counsel to make sure you are adhering to local, state, and federal laws. C4 Operations are not lawyers and do not provide legal advice. 

Learn more 

Our average turnaround time is around 2-3 business days. We understand your need to have this file completed as soon as possible. We are dedicated to returning reports back as quickly as possible.

C4 Operations believes best practice is to obtain a new consent form with each new report ordered. However, a consent form is valid for one year.

When you log in, under your News & Announcements section, you will see “Account Update” and below that, you will find the “Update Billing Information” link. Follow that link and complete the form. This will be submitted and a C4 Operations representative will get to working on the account update and provide a completed notification within 24 hours.

Please contact C4 Operations at 888-519-6283 with any questions. We are available 24/7!

When you log in, under your News & Announcements section, you will see “Account Update” and below that, you will find the “Add New User” link. Follow that link and complete the form. You can place in the notes if you want someone updated to admin or disabled, etc. This will be submitted and a C4 Operations representative will get to working on the account update and provide a completed notification within 24 hours.

Please contact C4 Operations at 888-519-6283 with any questions. We are available 24/7!

Please contact C4 Operations at 888-519-6283 or email at admin@c4operations.com and we would be more than happy to assist you with logging in. We offer 24/7 U.S. Based Customer Support!

At the top left of the Report Results page, please select VIEW and then PRINT REPORT and instead of printing, your computer should give you the settings to SAVE AS PDF. Another option is to locate the Disclosures/Forms section and download a Consumer Copy version.

All charges are incurred as soon as you hit submit as we are charged by the courts as soon as we request the records (which is done instantly), databases are accessed (instantly), and our researchers begin working on the files right away. We understand the frustration that comes with data entry errors but we can’t provide information back on a file that was entered with incorrect information.