FAQs

Do you have questions? Please check through our frequently asked questions if you do not see what you are looking for please contact us.

Congress passed the Fair Credit Reporting Act (FCRA) into federal law in 1970.  The law was designed around the idea that we need to protect personal and confidential information for all US citizens.

This system helps monitor the collection and use of personal information with certain restrictions on how a person’s information is collected and utilized in the future. Many people believe this law only affects purchase or credit history, but it also impacts information in a criminal background history report.  Learn more here.

These letters are pre-populated inside the system with the applicant’s name, the client’s name, and C4 Operations Background Check Services’ information. Therefore, if an applicant has any questions or if they want to dispute anything on their record they are directed to C4 Operations Background Check Services.

According to the FCRA (Fair Credit Reporting Act) and the EEOC (Equal Employment Opportunity Commission), if an employer decides to take adverse action (for example, not hiring an applicant or firing an employee) based on information in a consumer report, they must first provide the applicant or employee with…

  To learn more read this blog.

This phrase sounds a little funny or could even make you cringe as if, for example, you were scheduled for a colonoscopy. In the background check industry we often get the question about the length of time we will report criminal records. This is referred to as the search scope. When an employer or landlord conducts a criminal background check we will search for any potential criminal records for the last seven years, as this is the industry standard. However, search scope can vary by state law.

  To learn more read this blog.