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Privacy Policy

This privacy policy sets out how C4 Operations uses and protects any information which you give to us when you use this website.

C4 Operations is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. As a Consumer Reporting Agency (CRA) who prepares Consumer Reports for authorized employers under the provision of the federal Fair Credit Reporting Act (FCRA) among other applicable state and federal laws, C4 Operations maintains strict policies and procedures in the protection of your privacy. We do not send U.S. Applicant information outside of the U.S for processing.

C4 Operations may change this policy from time to time by updating this page. You should periodically check this page to ensure that you are happy with any changes. If there is a material change to this Privacy Policy, we will post the revised policy at this location. We encourage you to periodically review this Privacy Policy to be informed of how C4 Operations is protecting your information. Please check the date at the end of policy for latest updates.

  1. What information we collect: 

Depending on which website facilities you use, we may collect the following information:

  • Name and job title
  • Contact information including email address, Company name, and postal address
  • Other information relevant to product groups, customer surveys and/or offers


  1. What we do with the information we gather:

C4 Operations may use personal information submitted in an account application to set up and maintain your account. C4 Operations also may use the personal information you provide to answer your questions and inquiries and to provide newsletters and other information (if any) that you have requested.

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Background Screening Process:

If you have provided your personal information over this web site in connection with a background screen ordered by C4 Operations’ client – C4 Operations may use your personal information to perform your background screen for that client. C4 Operations will not use your information to conduct a background screening investigation and create a report unless C4 Operations’ client has provided a certification required by the FCRA and any other applicable law. In this certification, C4 Operations’ client certifies to C4 Operations that it has a legally permissible purpose for ordering the background screen and that it has, to the extent required by applicable law, obtained your informed consent to conduct the background screen. 

  1. Security

Depending on which website facilities you use:

  • SSL socket data encryption
  • Two-factor Authentication
  • Trained and Certified employees

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We utilize a combination of online and offline security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our web site. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers and well as well as Two-Factor Authentication, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures. However, no security measures are 100% effective and we can not guarantee the security of your information once it has left our servers.  We expressly disclaim any representation or warranty, whether expressed or implied, with respect to ensuring, guaranteeing, or otherwise offering any definitive promise of security in connection with your personal information or usage of information.

If you have reason to believe your interaction with C4 Operations is not secure, please let C4 Operations know immediately by using the Contact Us section of the website.

More about our Compliance and Security

  1.  Website usage information

C4 Operations will receive and store certain information whenever you interact with us. We collect this information from a number of sources:

  • Our web server
  • URLs passed to us when you enter our website
  • Some information entered by you on forms on the website
  • A selection of internet service providers
  • A selection of search engine companies
  • IP addresses

C4 Operations will not sell or rent your personal information to third parties

  1. Information Sharing and Disclosure

C4 Operations will not disclose your personal information to a third party without your permission, except in connection with performing your background screen for C4 Operations’ client or as otherwise described in this Privacy Policy. NO PERSONAL INFORMATION IS TRANSFERRED TO THIRD PARTIES OUTSIDE THE UNITED STATES.

C4 Operations may disclose personal information as necessary or appropriate in connection with any of the purposes for which we use personal information as described above in “Use of Personal and Business Information”.

When C4 Operations conducts a background screening investigation about you, C4 Operations may disclose information that you submit through this web site to the C4 Operations client that ordered a background screening investigation on you. C4 Operations also may disclose your information to certain third parties as necessary to conduct the background investigation (such as educational institutions, prior employers, courts, law enforcement agencies and other persons or entities that may provide or verify information about you), as well as to a third-party representative or subcontractor authorized by C4 Operations to assist in the background screening investigation. These third party representatives and subcontractors include service providers that help host or support the web site or otherwise provide technical assistance, court researchers and other data and service vendors. C4 Operations transfers to these representatives and subcontractors only the personal information they need to deliver to C4 Operations (for the benefit of C4 Operations’ client) the requested product or service. C4 Operations prohibits these third parties from using that information for any other purpose. C4 Operations requires that these parties maintain commercially reasonable measures to protect the confidentiality of your information.

C4 Operations also may in good faith disclose information where we, in good faith, believe that the law or legal process (such as court order, search warrant or subpoena) requires us to do so in the circumstance where we believe necessary to protect the rights or property of C4 Operations, our users, and third parties. And any other additional information for the following purposes: (i) investigate, prevent or take action regarding actual or suspected illegal activities or fraud, situations involving potential threats to the physical safety of any person, or violations of C4 Operations’ terms of use; (ii) respond to or defend against subpoenas, court orders, or other legal process; (iii) establish or exercise C4 Operations’ legal rights; or (iv) otherwise comply with applicable law.

  1. Cookies

Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser’s preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You do not have to accept cookies. You can decide if you want to accept cookies by changing the settings on your browser to either accept all cookies, reject all cookies, or notify you when a cookie is sent. Switching off cookies will still allow you to view the majority of content on our site, although it may restrict your use of our interactive tools. There are two types of cookie. Persistent cookies remain on your computer for a specified time. We use persistent cookies to:  Identify that a registered user has returned Collect information for use as described above. Session-specific cookies are deleted when you leave the website. We use session-specific cookies to: Hold the information given while using an interactive tool on the website Hold your details when you are logged into the site Hold your search criteria while you are carrying out a search of the website. The following third parties will collect non-personally identifiable information regarding your usage of the site for the stated purposes:

Google, Inc. We use the Google Analytics Service for purposes of analyzing

usage of the Site. You can find more information about Google privacy

practices at: www.google.com/policies/privacy/partners

We collect web usage information during your visits to our site including information on the date, time. We may also use web usage information to create statistical data regarding the use of our website.

We collect web usage information to help us:

  • Assess the effectiveness of marketing campaigns  
  • Develop and deliver services and information that better meet your needs  
  • Inform you of events, services and products which we believe to be relevant to you, where you have consented to be contacted for such purposes


  1.  IP Addresses

We use IP addresses to analyze trends, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

  1. Your Ability to Review or Modify Personal Information, or Unsubscribe.

C4 Operations strives to protect the quality and integrity of your personal information. If you have provided your personal information (such as zip code, phone, e-mail or postal address) to C4 Operations while browsing C4 Operation’s publicly accessible web site, and wish to update such personal information (if any) that you have provided us, please e-mail us at admin@c4operations.com. Also, if you wish to unsubscribe from any of our newsletters or other communications for which you have registered, you may fill out this form at https://c4operations.com/mailing-list/. If you are a C4 Operations client with a registered account, you may review (and update) your account information by logging into your account. If you are an individual on whom a C4 Operations client has requested a background screening investigation, and have submitted personal information to C4 Operations at the request of such client for purposes of procuring a background report, then you can review your C4 Operations file in accordance with your file disclosure rights under the Fair Credit Reporting Act, California Civil Code Section 1786.22 and any other applicable state laws by contacting C4 Operation’s Customer Service Department at admin@c4operations.com. Click to review a summary of your consumer rights (including file disclosure rights) under the Fair Credit Reporting Act.


If you are an employer, we may send you e-mails regarding updates or modifications to the site.

  1. How Consumers Dispute Information in a Consumer Report

If consumers are the subject of a consumer report prepared by C4 Operations and find incorrect or incomplete information, they have the right under federal law to dispute it. Consumers may contact C4 Operations by calling 888.519.6283 and asking to speak with a Dispute Resolution Specialist. For more information, visit https://www.c4operations.com/How-To-Dispute-Consumer-Report/.

The following links will take consumers to the document ‘A Summary of Your Rights Under the Federal Fair Credit Reporting Act’ provided by the Consumer Financial Protection Bureau (CFPB):


  1. Links to other websites

C4 Operations’ website may contain links to enable you to visit other websites of interest easily. The operators of other sites may collect information from you which will be used by them in accordance with their own privacy and data protection policies. This privacy policy applies only to our website. We are not responsible for the privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website that you visit.

  1. Children Under Age 13

C4 Operations does not provide services to anyone under 18, and that we don’t conduct background checks on any subject under age 13. C4 Operations does not knowingly collect information about children under the age of 13. If you feel your child has filled out information on this site please contact us at admin@c4operations.com and we will remove it.

Learn more about our Compliance and Security

We will never ask you for your password. If we require authenticated access to your account information for any purpose, we will refer you to a system specialist who will have access to your account information. Please guard your password carefully and do not share or disclose your password to anyone, for any reason. Every user is responsible for his or her username and password and any misuse thereof.

Contact Us

You may request at any time a free copy of your background report(s) (if any) prepared by C4 Operations.

If you have any questions regarding our privacy policy, or you have reason to believe your interaction with C4 is not secure. Please contact us at:

Buzzy Castonguay

1201 Edgewood Rd. SW,

Cedar Rapids, IA 52404

  • T: 888.519.6283
  • F: 888.634.7091
  • E:admin@c4operations.com

In accordance with California Civil Code § 1786.20, the representative named above will be able to assist you with additional information regarding our privacy practices and policies in the event of a compromise of your information.

Revision Date: July 24, 2017